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SaaS Startup United States
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AI for support leaders to monitor operations, forecast demand, and plan coverage

P&L Documents (2)Supporting files (5)
Asking Price
$324.9k
Multiples
2.6x revenue
Annual Growth Rate
+12%
TTM Revenue
$123.9k
Profit
$-6.9k
Last Month's Revenue
$5.2k
Profit
$-4.3k

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SaaS startup United States

AI for support leaders to monitor operations, forecast demand, and plan coverage

An AI-powered customer support orchestration platform that helps support leaders monitor live operations, forecast demand, plan staffing coverage, improve self-service, and govern critical support workflows. The product suite combines real-time SupportOps visibility with workforce management and forecasting capabilities, alongside tools for optimizing help centers, managing macros, and standardizing established customer support processes. Key Highlights ✅ AI-powered customer support orchestration and operations platform ✅ Provides real-time visibility into customer support performance and workloads ✅ Forecasts support demand and helps teams plan staffing coverage ✅ Includes workforce management and operational planning capabilities ✅ Supports help center optimization, macro governance, and self-service improvements ✅ Designed for support leaders seeking greater visibility, consistency, and operational efficiency
Asking Price
$324.9k
Multiples
2.6x revenue
The asking price divided by TTM net profit and TTM gross revenue.
Learn more about multiples
Asking Price Reasoning
The business shows approximately -$6.9K in standard TTM net profit based on the current P&L. This includes approximately $69.4K in founder/personnel compensation, much of which relates to founder involvement, product development, and growth rather than maintaining the existing revenue base. After this add-back, adjusted owner earnings / SDE are approximately $62.5K. The existing revenue base is relatively low-maintenance, which gives a buyer a clearer view of the business’s adjusted earnings profile under new ownership.
Recent performance
TTM Revenue
Trailing twelve month (TTM) gross revenue.
 $123.9k last 12 months gross revenue
TTM Profit
Trailing twelve month (TTM) net profit.
 $-6.9k last 12 months net profit
Last Months Revenue
Total gross revenue last month.
 $5.2k last month gross revenue
Last Months Profit
Total net profit last month.
 $-4.3k last month net profit
Customer metrics by
Customers
Total unique customers who have made a purchase.
10-50 Customers
Annual Recurring Revenue
The total recurring revenue over the last full month, annualized (MRR × 12). Excludes one-time fees and variable usage revenue.
$108k ARR
Annual Growth Rate
The percentage change in revenue over the last 12 months compared to the previous 12 months.
+12% Annual Growth Rate
Churn Rate
The percentage of paying customers lost over the last 12 months.
10%+ downwards Churn Rate
Web traffic by Google Analytics
Company overview
Date Founded
March 2021
Team Size
Small (2-20)
Business Model
  • Business-to-business (B2B)
Tech Stack
  • TypeScript
  • JavaScript
  • Digital Ocean
  • OpenAI
  • Node
  • React
  • PostgreSQL
Growth Opportunities
  • Hire a sales team
  • Expand to new markets
  • Increase content marketing
Competitors
  • Assembled
  • Zendesk WFM
  • Playvox
  • Calabrio
Key Assets
  • Social media accounts
  • Trade names
  • Brand
  • Marketing materials
  • Customers
  • Copyright
  • Domain
  • Website
  • Codebase
  • Trademarks
Acquisition details
Selling Reasoning
  • Lifestyle change
  • Partner or family needs
  • Health reasons
Financing
  • Bootstrapped

Seller details

Startup details

Data room

Connected metrics
Web and customer metrics with real-time accuracy.
Verified business
Business address and incorporation certificate verified (US entities only).

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